Value-Added Services Boost Your ROI
Intervala provides turnkey manufacturing solutions by combining our extensive manufacturing capabilities with interlocked value-added services. By outsourcing your manufacturing needs to us, you can maximize your return on investment and reduce your inventory and purchasing costs.
Program Management
We believe that one of the keys to successful customer relationships is creating a customized experience tailored to each customer’s requirements. At Intervala, we assemble a dedicated and multifunctional customer-focused team, which you will meet during initial contact, led by a program manager. This team approach provides you with:
Engineering
Our headquarters provides engineering services which include a full suite of design capabilities, consisting of electrical, mechanical, electro-optical, test and embedded system design, to all Intervala customers. We offer complete engineering solutions from concept to production or evaluate your designs for manufacturability, testability and reliability. In addition, our team can redesign existing products for sustained manufacturability, improved reliability and cost optimization. And we ensure you receive a high-quality product by testing at the board, box-build and system levels.
Our extensive engineering expertise includes:
Electrical and Mechanical Engineering
Primary design tools – ORCAD®, SOLIDWORKS®, AutoCAD® and Inventor®
Printed circuit board layout
Prototyping and first article of new designs
Formal DFx reviews with Valor® software
New PRODUCT Introduction (NPI) Engineering
Formal documented methodology for new product introduction
Dedicated resources with understanding of diverse environments and industries
Assessment of customer documentation with formal feedback
Identification of opportunities for improvements in quality, cost and life cycle
Prototyping capabilities with quick-turn mentality
Seamless transition to full-scale production
Component Engineering
Life cycle management using SiliconExpert® for component engineering
BOM review to identify potential obsolete components and replacements in advance
RoHS BOM conversions and drawing package updates
Test and Manufacturing Engineering
In-house test development for hardware and software
Design for test (DFT) capabilities from component to system level
In-circuit test (ICT), flying probe and functional test development
Design and manufacture of production aides and fixtures
Design and build of test fixtures for optical testing, alignment and focus
ADDITIONAL ENGINEERING SERVICES
Complete document package development
Product integrity for elimination of field failures
Integration with supply chain and manufacturing
Operational Excellence
We follow a structured process to analyze cost and create value for you. Our team employs the latest tools and techniques to ensure operating effectiveness. We use PFMEA to maintain consistent outputs, Six Sigma methodologies for problem solving, and statistical process control tools to monitor processes.
Flexible Materials Management
We take a proactive approach to supply chain management because we know that customer forecasts change. At Intervala, you’ll have a customized materials management plan that maximizes flexibility and balances lead times, inventory liability, component availability, obsolescence and cost to meet your specific needs.
Variety of Materials Management Techniques
Kanban
MRP share programs
Supplier-managed inventory
Customer-consigned material
Large and Diverse Supply Base
Global sourcing options
Supplier qualification and selection process
Tightly controlled approved supplier and manufacturer lists
Direct-Order Fulfillment
Entrusting your manufacturer with direct-order fulfillment takes confidence that they will represent your business objectives and brand reliably. Intervala handles global fulfillment for Fortune 500 customers. As your manufacturing partner, we will work with you to understand your requirements and devise solutions that will delight your customers and accomplish your objectives, including:
Inventory management and status reporting
Fulfillment strategies, including system kitting, kanban management and configuration management
Customized solutions for packaging, logistics and shipping challenges
Product serialization and traceability
Aftermarket Support
Intervala helps you support your products after they are built and sold, extending the life of your and your customers’ investment. Providing an aftermarket solution for your sophisticated and complex products helps reinforce that your brand is committed to quality and builds customer loyalty. Intervala’s aftermarket services include:
Product repair, remanufacturing and refurbishment
Exchange programs for immediate shipment of commonly repaired or critical items
Life cycle management
Failure analysis, hardware and software upgrades
Sustaining engineering
Direct repairs from customers’ end users